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Care Guide

A little love goes a long way. Follow these tips to keep your personalised pieces looking their best.

Garments & Embroidery

Applique embroidery and sublimated garments are durable, but a gentle routine keeps colours vibrant and stitching crisp for years.

  • Wash inside-out, cool

    Turn the garment inside-out and wash on a cool cycle (30°C / 86°F) with similar colours. Use a mild detergent.

  • Air dry when possible

    Skip the tumble dryer — it can shrink fabric and lift stitching. Lay flat or hang to dry away from direct sun.

  • Iron with care

    Iron inside-out on a low setting. Never iron directly over embroidery or printed designs — use a pressing cloth.

  • Skip the bleach

    Avoid bleach, fabric softeners, and harsh stain removers — they can fade colours and weaken threads.

Engraved Keepsakes

Laser engraved wood, slate, and acrylic pieces are designed to be cherished. A little dusting and the right environment is all they need.

  • Dust gently

    Wipe with a soft, dry microfibre cloth to remove dust and fingerprints. Avoid abrasive sponges.

  • Keep wood dry

    Never submerge wood items. For light marks, use a barely-damp cloth and dry immediately.

  • Avoid direct sunlight

    Prolonged sun exposure can fade or warp wood and acrylic. Display in a shaded spot.

  • Polish slate & acrylic

    A spritz of glass cleaner on a soft cloth (not directly on the item) brings back the shine.

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